Kazaa when used for its proper legal use (sharing of non-copy righted materials) is fine, but you pay a price to use Kazaa. When you download Kazaa, and install it, you also install Spyware and Adware (see below for definitions of spyware and adware). These additional software’s can wreak havoc on a system, by integrating themselves into windows, and its many services. Some of these software’s have even been known for downloading even more additional copies of similar designed software, this build up will eventually cause a system to be un-useable, or dreadfully slow. There is however a solution to Kazaa and the specific adware and spyware it installs. The solution is to never install Kazaa in the first place, but to install Kazaa Lite, a version of Kazaa that a Russian programmer has built that does not include the malicious spyware and adware Kazaa does. Kazaa Lite can be found using any of the modern day search engines or is made available with out warranty of any kind by KRS Computers.
Links:
Search Results from Google
KRS Mirror of Kazaa lite

2) What is spyware and adware?

Spyware is any technology that aids in gathering information about a person or organization without their knowledge. On the Internet, spyware is programming that is put in someone's computer to secretly gather information about the user and relay it to advertisers or other interested parties. Spyware can get in a computer as a software virus or as the result of installing a new program. Data collecting programs that are installed with the user's knowledge are not, properly speaking, spyware, if the user fully understands what data is being collected and with whom it is being shared.

Adware is any software application in which advertising banners are displayed while the program is running. The authors of these applications include additional code that delivers the ads, which can be viewed through pop-up windows or through a bar that appears on a computer screen. The justification for adware is that it helps recover programming development cost and helps to hold down the cost for the user.
Adware has been criticized for occasionally including code that tracks a user's personal information and passes it on to third parties, without the user's authorization or knowledge. This practice has been dubbed spyware and has prompted an outcry from computer security and privacy advocates, including the Electronic Privacy Information Center.

PestPatrol Spyware Removal Program

3) I need my computer fixed, what should I drop off with it?

You will need to bring a valid copy of Microsoft Windows, or any other operating system you would like installed. You should also bring CD supplied with any hardware you may have obtained, along with any original Drivers CDs.

4) Cannot download email or the same email is repeatedly downloaded after Norton AntiVirus email scanning detects a virus.

Situation:
When you attempt to download email with Norton AntiVirus 2002 or 2003 (NAV) email scanning enabled, NAV alerts you of a viral infection. Either no new messages are downloaded or the same infected email is downloaded repeatedly, and no other email is downloaded.

Solution:
The solution in this document only applies to situations where NAV detects a virus, worm or Trojan when downloading email. If you have this problem and NAV does not detect a malicious threat, then read the document Cannot download email with Norton AntiVirus email scanning enabled.

NAV email scanning prevents your computer from receiving email that contains a virus, worm, or Trojan, such as W32.Klez.A@mm. In some cases, this can prevent all email from being downloaded. Do the following to disable email scanning, to download and delete the infected email, and then reenable email scanning.

To solve this problem:

1. Run LiveUpdate to make sure that you have the most recent virus definitions.
2. Close your browser to disconnect from the Internet.
3. If you are using Microsoft Outlook or Outlook Express, then turn off the preview pane option:
In Microsoft Outlook, click the View menu and make sure that the Preview Pane menu item is not selected.
In Outlook Express, click the View menu, and then click Layout. Clear the Show Preview Pane check box.
4. Close any email programs that are open.
5. Disable or uninstall the Windows Scripting Host. For information on how to do this, see the document How to uninstall the Windows Scripting Host.
6. Start NAV, and then click Options.
7. Click Email.
8. Uncheck Scan incoming Email and Scan outgoing Email.
9. If you are prompted to verify that your email program is not running, then click OK.
10. Click OK.
11. Click Options, and then click Auto-Protect. Make sure that "Start Auto-Protect when Windows starts up (recommended)" and "Enable Auto-Protect (recommended)" are selected.
If they are selected, then click OK, and then exit NAV.
If they are not selected, then select each entry, click OK, exit NAV, and then restart the computer.
12. Start your email program, and then download your email. If you have a great deal of unprocessed email, then this may take longer than usual.
13. Open the email program's Inbox, and then locate and delete the infected email message. Auto-Protect will detect the infected message if you open it.
14. When you are finished processing your email, close the program, and then run a full system scan. If NAV detects a virus, then allow NAV to repair the threat. Make a note of the name of the infection and go to the Symantec Virus Encyclopedia at the following address:

http://securityresponse.symantec.com/avcenter/vinfodb.html

Search for the virus, worm or Trojan and follow the removal instructions.
15. When you are certain that your computer is virus-free, then follow steps 6-10 to reenable email scanning.

If this does not fix the problem, then do one of the following:
Contact your Internet service provider (ISP) and have them delete the infected email from the ISP mail server.
If you have Web access to your email account, then connect to your Web email account with your browser and delete the infected email and attachment. Once the infected email has been removed, close all open programs and restart the computer.

5) I got an e-mail from Microsoft <security@microsoft.com> with a subject of "Use this patch immediately !"
Dumaru is a mass mailing worm, uses e-mail addresses collected from htm, wab, html, dbx, tbb, abd files to distribute infected messages. Dumaru worm arrives as an e-mail attachment. The infected attachment name will be "patch.exe".
If you receive this message and have an attached file of "Norton AntiVirus Deleted1.txt" then your AntiVirus software did its job and removed the virus.
This e-mail was not sent from Microsoft but from an infected computer that uses Microsofts identity to fool people into opening this worm. For More information on this virus see the link below:
http://www.symantec.com/avcenter/venc/data/w32.dumaru@mm.html

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